I forgot to mention that they left a message from Rhonda's office asking me to call them back, saying it wasn't important. These people really can't use the portal for what it's designed for, can they? If they absolutely have to call, why can't they at least leave a message explaining what it's about? I know I was asked what my preferred method of communication was, and I know I was also asked if it was OK to leave messages if they did have to call, and I said yes to both when filling out the initial paperwork. So why is it so hard for them to honor my preferences??? Next medical group I'm with, I'm not even gonna bother to sign up for the portal.

So I messaged them through the portal and told them I was working nights at the moment, and that if it wasn't something they could tell me on the portal, I'd call them as soon as it was convenient. Damn, I really hate old-fashioned, in-person appointments! I will always miss Galileo, but I know I'll never have them again or anything similar.

They really annoy the fuck out of me, though. It really bothers me that we pay a fee every month for them not to do what I want. The pressure to call. The pressure to schedule appointments sooner than I want. It really pisses me off. Why ask people what their preferences are if you're not going to honor them? I'm gonna go see if I can just shut this portal down. Why have it if they're not gonna use it?